Updated 1/28/13 - NVIDIA 310.90 Geforce SLI/Multi-GPU Cold Boot GPU issue
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[b]EDIT 1/28/13 - We will be posting a new driver on 1/28/13. This driver will include a fix for all Geforce 8000 series GPUs to Geforce 600 series GPUs to address the code 43 error on cold boot.[/b] This sticky thread is to capture all of the affected GPUs by customers that are experiencing a code 43 error in Windows on startup from a cold boot. The system is as follows: 1) User upgrades their NVIDIA display driver from an older driver to the latest R310.90 2) After driver is installed, user enables SLI/Multi-GPU in the NVIDIA Control Panel. Then shuts down (not hibernate or sleep but complete shutdown) PC 3) When user powers PC back on and enters Windows, it will be as if the drivers are not installed. Windows Device Managers gives a [b]Code 43[/b] error. If user at this point performs a reboot without shutting down, driver comes back normal. Powering off computer and then powering it back on results in [b]Code 43[/b] error once again. We have posted a modified R310.90 for Geforce GTX 690 GPUs on Monday, January 14th. If you are experiencing the symptoms above and you downloaded R310.90 before January 14th, please re-download the same version from our website and perform a clean installation of the newer modified driver. For all other affected users, we are going to be posting a new driver soon that will correct this issue however we would like to capture all affected GPUs and systems since it is a difficult bug for us to replicate in our labs and therefore we want to make sure we cover all of the customers systems. We need the following information from you as best as possible: 1) GPU make and model 2) GPU VBIOS You can get information for 1 and 2 from the NVIDIA Control Panel System Information: [url]http://nvidia.custhelp.com/app/answers/detail/a_id/2040/[/url] 3) Motherboard make and model (if OEM/name brand PC, OEM make and model) 4) Windows version 5) SSD or mechanical drive as primary OS drive? We primarily need 1 and 2. If you already left feedback in the "310.90 will not load with GTX 690" thread, you do not need to provide the same information here again as I have already captured that information. https://forums.geforce.com/default/topic/527036/310-90-will-not-load-with-gtx-690/ Thank you for your time.
EDIT 1/28/13 - We will be posting a new driver on 1/28/13. This driver will include a fix for all Geforce 8000 series GPUs to Geforce 600 series GPUs to address the code 43 error on cold boot.

This sticky thread is to capture all of the affected GPUs by customers that are experiencing a code 43 error in Windows on startup from a cold boot. The system is as follows:

1) User upgrades their NVIDIA display driver from an older driver to the latest R310.90

2) After driver is installed, user enables SLI/Multi-GPU in the NVIDIA Control Panel. Then shuts down (not hibernate or sleep but complete shutdown) PC

3) When user powers PC back on and enters Windows, it will be as if the drivers are not installed. Windows Device Managers gives a Code 43 error. If user at this point performs a reboot without shutting down, driver comes back normal. Powering off computer and then powering it back on results in Code 43 error once again.

We have posted a modified R310.90 for Geforce GTX 690 GPUs on Monday, January 14th. If you are experiencing the symptoms above and you downloaded R310.90 before January 14th, please re-download the same version from our website and perform a clean installation of the newer modified driver.

For all other affected users, we are going to be posting a new driver soon that will correct this issue however we would like to capture all affected GPUs and systems since it is a difficult bug for us to replicate in our labs and therefore we want to make sure we cover all of the customers systems. We need the following information from you as best as possible:

1) GPU make and model
2) GPU VBIOS

You can get information for 1 and 2 from the NVIDIA Control Panel System Information: http://nvidia.custhelp.com/app/answers/detail/a_id/2040/

3) Motherboard make and model (if OEM/name brand PC, OEM make and model)
4) Windows version
5) SSD or mechanical drive as primary OS drive?


We primarily need 1 and 2. If you already left feedback in the "310.90 will not load with GTX 690" thread, you do not need to provide the same information here again as I have already captured that information.

https://forums.geforce.com/default/topic/527036/310-90-will-not-load-with-gtx-690/


Thank you for your time.

Please send me a PM if I fail to keep up on replying in any specific thread or leave a driver feedback: Driver Feedback

#1
Posted 01/17/2013 03:52 PM   
1. Geforce GTX 690 2. Video Bios version: 80.04.1E.00.17 3. ASUS P8Z77-V PRO, Socket-1155 4. Windows 7 Professional (64-bit) Service Pack 1
1. Geforce GTX 690
2. Video Bios version: 80.04.1E.00.17
3. ASUS P8Z77-V PRO, Socket-1155
4. Windows 7 Professional (64-bit) Service Pack 1

#2
Posted 01/17/2013 04:34 PM   
1) 2 x Gainward GeForce GTX 680 2048MB 2) 80.04.09.00.01 3) Gigabyte Z68X-UD5-B3 4) Windows 8 64 5) SSD
1) 2 x Gainward GeForce GTX 680 2048MB
2) 80.04.09.00.01
3) Gigabyte Z68X-UD5-B3
4) Windows 8 64
5) SSD

GTX TITAN SLI, 3770K @ 4.5, ASUS Maximus V Extreme, 16 GB, 3x BenQ XL2420T (Surround 5760x1080), Windows 8 64

#3
Posted 01/17/2013 04:52 PM   
1. 2x Galaxy Geforce GTX 670 GC 2GB (Sli) 2. 80.04.19.00.26 3. Asus Crosshair V Forumla AMD 990FX AM3+ 4. Windows 7 Home Premium {64-bit) SP1 5. SSD Sata III - Boot Drive
1. 2x Galaxy Geforce GTX 670 GC 2GB (Sli)
2. 80.04.19.00.26
3. Asus Crosshair V Forumla AMD 990FX AM3+
4. Windows 7 Home Premium {64-bit) SP1
5. SSD Sata III - Boot Drive

-Thermaltake Level 10 GT Full Tower Case - White Edition. Case Fans= 1x 240mm (Side Door), 1x 200mm (Front Intake), 4x 120mm Cougar Fans (1 Bottom/1 Rear/1 Front Pull/1 Pull above top video card).
-Asus Crosshair V Formula AMD AM3+ 990FX Motherboard.
-AMD Bulldozer FX 8150 3.6 GHz 8-Core CPU (4.5Ghz OC) w/ Corsair H100i Liquid CPU Cooler (4x Cougar 120mm Fan - Push/Pull)
-2x Galaxy GTX 670 GC 2GB in SLI
-G-Skill Sniper Series 16GB (4x4GB) DDR3 1866 w/ Artic Cooling ARTIC RC Pro Fan+ RC Pro Heatsinks (x4)
-Corsair Force GT 120GB Sata III SSD - Boot Drive
-Western Digital Velociraptor 600GB 10,000 Rpm SATA 6GB/s Storage Drive.
-OCZ ZX Series 1000W 80+ Gold Modular PSU.
-Windows 7 Home Premium 64Bit OS

#4
Posted 01/17/2013 06:13 PM   
1) 3x EVGA GTX 680 (vanilla) 3-way SLI 2) 80.04.09.00.80 3) ASUS Rampage IV Extreme 4) Windows 7 Professional (64-bit) SP1
1) 3x EVGA GTX 680 (vanilla) 3-way SLI
2) 80.04.09.00.80
3) ASUS Rampage IV Extreme
4) Windows 7 Professional (64-bit) SP1

NZXT Phantom 820 Case

Asus Rampage IV Extreme

Silverstone 1200w PSU

Intel i7 3960X OC'd @ 4.7Ghz

Corsair H100i Cooler

3 EVGA GTX 780 SC w/ACX GPU's SLI

16GB (8 x 4GB) Corsair Dominator GT 2133Mhz

2 Samsung 840-Pro Series 256GB SSD's (RAID-0)

2 WD 1TB SATA III Caviar Black Hard Drives (RAID-0)

LG Blu-Ray Burner

Windows 8.1 Professional 64-bit

#5
Posted 01/17/2013 07:40 PM   
1) 2x MSI GTX 660 Ti Power edition 2) 80.04.4B.00.16 3) ASUS P8Z77-v Deluxe 4) Windows 7 Home premium 64-Bit
1) 2x MSI GTX 660 Ti Power edition
2) 80.04.4B.00.16
3) ASUS P8Z77-v Deluxe
4) Windows 7 Home premium 64-Bit

#6
Posted 01/17/2013 08:05 PM   
1. X2 Evga GTX 690 SLI 2. 80.04.1E.00.90 3. Evga X58 Classified 4 way SLI 4. Windows 8 pro 64 Bit
1. X2 Evga GTX 690 SLI
2. 80.04.1E.00.90
3. Evga X58 Classified 4 way SLI
4. Windows 8 pro 64 Bit

Intel 980X 4500MhzEvga X58 4 Way SLI
Corsair 24Gb 1700Mhz 9-9-9-25
Evga Nvidia GTX690 QUAD SLI
SAMSUNG 840 500G
6Tb HDD
PSU 1300W EVGA
EXOS 2 Swiftech Liquid Cooling

#7
Posted 01/17/2013 08:49 PM   
I have added one more question to my original post. Please also comment if you are using an SSD or mechanical hard drive as your primary drive.
I have added one more question to my original post. Please also comment if you are using an SSD or mechanical hard drive as your primary drive.

Please send me a PM if I fail to keep up on replying in any specific thread or leave a driver feedback: Driver Feedback

#8
Posted 01/17/2013 09:59 PM   
Has this driver been pulled yet? My mate bought a brand new laptop and had this cold boot issue. He returned the laptop.
Has this driver been pulled yet? My mate bought a brand new laptop and had this cold boot issue. He returned the laptop.

#9
Posted 01/18/2013 12:38 AM   
1. X2 Evga GTX 690 SLI 2. 80.04.1E.00.90 3. Evga X58 Classified 4 way SLI 4. Windows 8 pro 64 Bit 5. Mechanical Drive
1. X2 Evga GTX 690 SLI
2. 80.04.1E.00.90
3. Evga X58 Classified 4 way SLI
4. Windows 8 pro 64 Bit
5. Mechanical Drive

Intel 980X 4500MhzEvga X58 4 Way SLI
Corsair 24Gb 1700Mhz 9-9-9-25
Evga Nvidia GTX690 QUAD SLI
SAMSUNG 840 500G
6Tb HDD
PSU 1300W EVGA
EXOS 2 Swiftech Liquid Cooling

#10
Posted 01/18/2013 02:50 AM   
1) 2* ASUS GTX 680 [First Batch Reference Board] 2) 80.04.09.00.0F 3) ASUS P8Z77-WS [Latest BIOS] 4) Windows 7 x64 [Fully Updated] 5) SSD [Latest BIOS] Have the same problem as with everyone else. Annoying. I had just upgraded my system one week ago (MB/CPU/RAM/SSD, though I'm still using the same two GTX 680's which I bought within a day of their launch). Windows was installed on Saturday (2013/Jan/12). Didn't take long for me to notice that the stability of the new drivers were somewhat questionable with SLI enabled for pretty much every game I play. It's not a matter of bad framerate. I do however get every couple of minutes odd moments where frames would freeze for five to ten seconds. Then on Thursday when I fired my system up I was greeted with a low resolution logon screen. My first reaction was to immediately shut the system down (not restart). Waited about ten seconds and fired my system back up again and things were back to normal. Immediately went to the Event Log and noticed the error as reported by everyone else. In short though; this driver should have never been released. (P.S. realized my BIOS version seems a lot lower than everyone else. Should I update?)
1) 2* ASUS GTX 680 [First Batch Reference Board]
2) 80.04.09.00.0F
3) ASUS P8Z77-WS [Latest BIOS]
4) Windows 7 x64 [Fully Updated]
5) SSD [Latest BIOS]

Have the same problem as with everyone else.

Annoying.

I had just upgraded my system one week ago (MB/CPU/RAM/SSD, though I'm still using the same two GTX 680's which I bought within a day of their launch).

Windows was installed on Saturday (2013/Jan/12).

Didn't take long for me to notice that the stability of the new drivers were somewhat questionable with SLI enabled for pretty much every game I play.

It's not a matter of bad framerate. I do however get every couple of minutes odd moments where frames would freeze for five to ten seconds.

Then on Thursday when I fired my system up I was greeted with a low resolution logon screen. My first reaction was to immediately shut the system down (not restart).

Waited about ten seconds and fired my system back up again and things were back to normal. Immediately went to the Event Log and noticed the error as reported by everyone else.

In short though; this driver should have never been released.

(P.S. realized my BIOS version seems a lot lower than everyone else. Should I update?)

#11
Posted 01/18/2013 07:48 AM   
1) EVGA GTX 470 2) To be continued... 3) ASUS P6T 4) Windows 7 5) Mechanical Drive This is really a flop, I'm very disappointed, I've lost hours trying to fix this issue, I've reverted to old drivers nothing works!!! I don't have SLI, and I can even open the nvidia control panel without getting the black screen.
1) EVGA GTX 470
2) To be continued...
3) ASUS P6T
4) Windows 7
5) Mechanical Drive

This is really a flop, I'm very disappointed, I've lost hours trying to fix this issue, I've reverted to old drivers nothing works!!! I don't have SLI, and I can even open the nvidia control panel without getting the black screen.

#12
Posted 01/18/2013 11:56 AM   
1) asus rampage 4 extreme 2) 2x gtx 680 asus directCU 2 sli 3) ssd ocz vertex 4 512 gb 4) ram 16gb gskill ripjaws 2133mhz 5) windows 7 ultimate 64bit
1) asus rampage 4 extreme
2) 2x gtx 680 asus directCU 2 sli
3) ssd ocz vertex 4 512 gb
4) ram 16gb gskill ripjaws 2133mhz
5) windows 7 ultimate 64bit

#13
Posted 01/18/2013 01:01 PM   
1. Asus P9X79 Deluxe 2. EVGA GTX690 video BIOS: 80.04.1E.00.90 3. SSD SAMSUNG 256GB x 2 raid0 4. Ram 8GB 5. Windows 7 ultimate 64bit Not using two monitors 30" dell and 27" 3d asus. Very rarely get successful cold boot, usually need warm reboot. Baragon
1. Asus P9X79 Deluxe
2. EVGA GTX690 video BIOS: 80.04.1E.00.90
3. SSD SAMSUNG 256GB x 2 raid0
4. Ram 8GB
5. Windows 7 ultimate 64bit

Not using two monitors 30" dell and 27" 3d asus.
Very rarely get successful cold boot, usually need warm reboot.

Baragon

#14
Posted 01/18/2013 04:28 PM   
[quote="RFPMartins"]1) EVGA GTX 470 2) To be continued... 3) ASUS P6T 4) Windows 7 5) Mechanical Drive This is really a flop, I'm very disappointed, I've lost hours trying to fix this issue, I've reverted to old drivers nothing works!!! I don't have SLI, and I can even open the nvidia control panel without getting the black screen.[/quote] I think you have a separate issue, possibly hardware related. You may want to try a different SLI bridge if you have one. If not, PM and I may be able to locate a spare one.
RFPMartins said:1) EVGA GTX 470
2) To be continued...
3) ASUS P6T
4) Windows 7
5) Mechanical Drive

This is really a flop, I'm very disappointed, I've lost hours trying to fix this issue, I've reverted to old drivers nothing works!!! I don't have SLI, and I can even open the nvidia control panel without getting the black screen.


I think you have a separate issue, possibly hardware related. You may want to try a different SLI bridge if you have one. If not, PM and I may be able to locate a spare one.

Please send me a PM if I fail to keep up on replying in any specific thread or leave a driver feedback: Driver Feedback

#15
Posted 01/18/2013 05:35 PM   
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