Geforce EN GTX550Ti - 1-70 min freeze Computer problem that is not solvable by myself
Hi,
since today is my first visit in this forums and i am a complete newbie here - i must apologize for any rules i might break here (yes i read them).
I am here because i have a problem and didn´t finde any solution so far - support, friends, troubleshooting, testing and so on.

If anyone has ideas on what i could try or how to solve this, it would make me very happy :-)
No, i didn´t do any tuning, overclocking at any of my computer components - just took the stuff out of the boxes, plugged it together and that´s it.

I uploaded the whole description of the problem to http://pastebin.com/raw.php?i=2yjDXBAS so below the line is exact a copy of what i
uploaded so far:
---
[code]
Problem:
Complete System freeze after 1 min - 70 min computer usage. Independent from running/started user applications and
system load. Works perfectly with a PCI Graphic card.

System setup:
-------------------------------
CPU: Intel Core i7 - 3820, LGA2011 Quad Core - 3,6Ghz
RAM: 2x 4GB DDR3 1333Mhz, CORSAIR
Power: ENERMAX Platinum, 600Watt
Mainboard: Intel S-2011 DX79TO, ATX
HDD: 2x Seagate 500 GB

Graphics (working perfectly without crash):

Card 3:
ZOTAC Nvidia Geforce GT520, 512 MB
Type: PCI
passive cooling

Graphics (system freeze after 1 - 70 min):

Card 1:
ASUS Geforce EN GTX550Ti
Type: PCIe2.0
active cooling, connected to power supply

Card 2:
Geforce 250GTS
Type: PCIe2.0
active cooling, conntected to power supply


Nvidia Control Panel:
--------------------------------
Driver Informations:
[Display]
Operating System: Windows 7 Professional, 64-bit
DirectX version: 11.0

[Components]

nvui.dll 7.17.12.9610 NVIDIA User Experience Driver Component
nvxdsync.exe 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdplcy.dll 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdbat.dll 8.17.12.9610 NVIDIA User Experience Driver Component
nvxdapix.dll 8.17.12.9610 NVIDIA User Experience Driver Component
NVCPL.DLL 8.17.12.9610 NVIDIA User Experience Driver Component
nvCplUIR.dll 4.3.790.0 NVIDIA Control Panel
nvCplUI.exe 4.3.790.0 NVIDIA Control Panel
nvWSSR.dll 6.14.12.9610 NVIDIA Workstation Server
nvWSS.dll 6.14.12.9610 NVIDIA Workstation Server
nvViTvSR.dll 6.14.12.9610 NVIDIA Video Server
nvViTvS.dll 6.14.12.9610 NVIDIA Video Server
nvDispSR.dll 6.14.12.9610 NVIDIA Display Server
NVMCTRAY.DLL 8.17.12.9610 NVIDIA Media Center Library
nvDispS.dll 6.14.12.9610 NVIDIA Display Server
PhysX 09.12.0213 NVIDIA PhysX
NVCUDA.DLL 8.17.12.9610 NVIDIA CUDA 4.1.1 driver
nvGameSR.dll 6.14.12.9610 NVIDIA 3D Settings Server
nvGameS.dll 6.14.12.9610 NVIDIA 3D Settings Server


----

What did i test:
- CPU temperature monitored - OK, even under stress
- GPU temperature - OK
- prime95 stress tests worked fine - 20 min without crash
- memtest
- Battlefield Bad Company works in super quality (1080p + highest details) until system freeze
- tested with different graphic cards (see description above)
- Firefox works too, until system freeze ;-)

Problem:
- power supply?
- driver?
- PCIe2.0?
[/code]
Hi,

since today is my first visit in this forums and i am a complete newbie here - i must apologize for any rules i might break here (yes i read them).

I am here because i have a problem and didn´t finde any solution so far - support, friends, troubleshooting, testing and so on.



If anyone has ideas on what i could try or how to solve this, it would make me very happy :-)

No, i didn´t do any tuning, overclocking at any of my computer components - just took the stuff out of the boxes, plugged it together and that´s it.



I uploaded the whole description of the problem to http://pastebin.com/raw.php?i=2yjDXBAS so below the line is exact a copy of what i

uploaded so far:

---



Problem:

Complete System freeze after 1 min - 70 min computer usage. Independent from running/started user applications and

system load. Works perfectly with a PCI Graphic card.



System setup:

-------------------------------

CPU: Intel Core i7 - 3820, LGA2011 Quad Core - 3,6Ghz

RAM: 2x 4GB DDR3 1333Mhz, CORSAIR

Power: ENERMAX Platinum, 600Watt

Mainboard: Intel S-2011 DX79TO, ATX

HDD: 2x Seagate 500 GB



Graphics (working perfectly without crash):



Card 3:

ZOTAC Nvidia Geforce GT520, 512 MB

Type: PCI

passive cooling



Graphics (system freeze after 1 - 70 min):



Card 1:

ASUS Geforce EN GTX550Ti

Type: PCIe2.0

active cooling, connected to power supply



Card 2:

Geforce 250GTS

Type: PCIe2.0

active cooling, conntected to power supply





Nvidia Control Panel:

--------------------------------

Driver Informations:

[Display]

Operating System: Windows 7 Professional, 64-bit

DirectX version: 11.0



[Components]



nvui.dll 7.17.12.9610 NVIDIA User Experience Driver Component

nvxdsync.exe 8.17.12.9610 NVIDIA User Experience Driver Component

nvxdplcy.dll 8.17.12.9610 NVIDIA User Experience Driver Component

nvxdbat.dll 8.17.12.9610 NVIDIA User Experience Driver Component

nvxdapix.dll 8.17.12.9610 NVIDIA User Experience Driver Component

NVCPL.DLL 8.17.12.9610 NVIDIA User Experience Driver Component

nvCplUIR.dll 4.3.790.0 NVIDIA Control Panel

nvCplUI.exe 4.3.790.0 NVIDIA Control Panel

nvWSSR.dll 6.14.12.9610 NVIDIA Workstation Server

nvWSS.dll 6.14.12.9610 NVIDIA Workstation Server

nvViTvSR.dll 6.14.12.9610 NVIDIA Video Server

nvViTvS.dll 6.14.12.9610 NVIDIA Video Server

nvDispSR.dll 6.14.12.9610 NVIDIA Display Server

NVMCTRAY.DLL 8.17.12.9610 NVIDIA Media Center Library

nvDispS.dll 6.14.12.9610 NVIDIA Display Server

PhysX 09.12.0213 NVIDIA PhysX

NVCUDA.DLL 8.17.12.9610 NVIDIA CUDA 4.1.1 driver

nvGameSR.dll 6.14.12.9610 NVIDIA 3D Settings Server

nvGameS.dll 6.14.12.9610 NVIDIA 3D Settings Server





----



What did i test:

- CPU temperature monitored - OK, even under stress

- GPU temperature - OK

- prime95 stress tests worked fine - 20 min without crash

- memtest

- Battlefield Bad Company works in super quality (1080p + highest details) until system freeze

- tested with different graphic cards (see description above)

- Firefox works too, until system freeze ;-)



Problem:

- power supply?

- driver?

- PCIe2.0?

#1
Posted 04/02/2012 04:23 PM   
i'd try updating the motherboard's bios.
i'd try updating the motherboard's bios.
#2
Posted 04/03/2012 07:05 AM   
[quote name='bsh' date='03 April 2012 - 07:05 AM' timestamp='1333436736' post='1391299']
i'd try updating the motherboard's bios.
[/quote]

Does this void warranty? I recently bought all components new. (recently = 2 weeks ago)
[quote name='bsh' date='03 April 2012 - 07:05 AM' timestamp='1333436736' post='1391299']

i'd try updating the motherboard's bios.





Does this void warranty? I recently bought all components new. (recently = 2 weeks ago)

#3
Posted 04/03/2012 08:15 PM   
No, the update would be on the manufacturer's website; they encourage you to update it. You are going to have to use process of elimination. Pull one card, then the other, pull DIMM's one at a time. Reseat cards, reseat DIMMs, see if you can isolate that is causing it. Set motherboard BIOS to default settings
No, the update would be on the manufacturer's website; they encourage you to update it. You are going to have to use process of elimination. Pull one card, then the other, pull DIMM's one at a time. Reseat cards, reseat DIMMs, see if you can isolate that is causing it. Set motherboard BIOS to default settings

http://www.hollywoodpcrepair.com/index.html



https://plus.google.com/113631846936966512572/about?gl=US&hl=en-US



Intel Core i7 X 980 3.33GHz @ 3.3 GHz

eVGA X58 Classified 4-Way SLI motherboard

HAF-X Case, Corsair H80 CPU Liquid Cooler

12GB System RAM

EVGA NVIDIA GeForce GTX 480

KingWin Mach 1 ATX 1220-Watt Power Supply

Western Digital VelociRaptor 10000 RPM hdd



Image

#4
Posted 04/04/2012 02:22 AM   
Hi,
i updated to the lastest version of the bios from INTEL.

Unfortunatly with the graphic card, the problem is still existing.
Also i can say that the power supply is NOT the problem - i tried with a differenty power supply too.
Hi,

i updated to the lastest version of the bios from INTEL.



Unfortunatly with the graphic card, the problem is still existing.

Also i can say that the power supply is NOT the problem - i tried with a differenty power supply too.

#5
Posted 04/04/2012 04:20 PM   
If you have eliminated other items such as memory (Windows Memory Diagnostic), etc., and tried a fresh OS install, then I would return the card.
If you have eliminated other items such as memory (Windows Memory Diagnostic), etc., and tried a fresh OS install, then I would return the card.

http://www.hollywoodpcrepair.com/index.html



https://plus.google.com/113631846936966512572/about?gl=US&hl=en-US



Intel Core i7 X 980 3.33GHz @ 3.3 GHz

eVGA X58 Classified 4-Way SLI motherboard

HAF-X Case, Corsair H80 CPU Liquid Cooler

12GB System RAM

EVGA NVIDIA GeForce GTX 480

KingWin Mach 1 ATX 1220-Watt Power Supply

Western Digital VelociRaptor 10000 RPM hdd



Image

#6
Posted 04/04/2012 04:59 PM   
I have a similar issue with a new Dell Alienware X51 with NVidia GTX 555 adapter. The issues do not happen when using the internal video adapter (only when using NVidia adapter).

Win7 X64
Windows media center wating a recorded show after 1- 60 minutes the display freezes and pixelates and is very fuzzy. Switching the cable back to the internal HDMI video source all is OK.

Seems to be related to NVidia 555, driver or media center. Since I have googled and seen a lot of issues with NVidia drivers and media center I installed the latest 296.10 driver with no affect.

Microsoft offers no help on media center and has no updates for media center.

My next step is contacting dell for a replacement NVidia card.
I have a similar issue with a new Dell Alienware X51 with NVidia GTX 555 adapter. The issues do not happen when using the internal video adapter (only when using NVidia adapter).



Win7 X64

Windows media center wating a recorded show after 1- 60 minutes the display freezes and pixelates and is very fuzzy. Switching the cable back to the internal HDMI video source all is OK.



Seems to be related to NVidia 555, driver or media center. Since I have googled and seen a lot of issues with NVidia drivers and media center I installed the latest 296.10 driver with no affect.



Microsoft offers no help on media center and has no updates for media center.



My next step is contacting dell for a replacement NVidia card.

#7
Posted 04/29/2012 09:18 PM   
@ Thread Starter


So the freeze happens if you use all 3 gpus or only both 550TI + 250GTS. I presume 250gts is for physx?


And this is a must imo;
By power management enable prefer maximum performance (in each game profile) instead of adaptive.

I do that since 275.xx by any game, well i had a black screen in Resident evil5 benchmark(4th test), it when away at prefer max performance..

And again do this only for games, if you experience it in Firefox then it could be famous [url="http://forums.nvidia.com/index.php?showtopic=223716&st=0"]TDR bug..[/url] You can try and disable browser hardware acceleration, if it doesnt fix it then try loosen ram timings a bit or maybe just raise its voltage for 0.05v or the lowest steep needed.


Also did you try older drivers like 295.73 or 285.79 or way back 275.33?
@ Thread Starter





So the freeze happens if you use all 3 gpus or only both 550TI + 250GTS. I presume 250gts is for physx?





And this is a must imo;

By power management enable prefer maximum performance (in each game profile) instead of adaptive.



I do that since 275.xx by any game, well i had a black screen in Resident evil5 benchmark(4th test), it when away at prefer max performance..



And again do this only for games, if you experience it in Firefox then it could be famous TDR bug.. You can try and disable browser hardware acceleration, if it doesnt fix it then try loosen ram timings a bit or maybe just raise its voltage for 0.05v or the lowest steep needed.





Also did you try older drivers like 295.73 or 285.79 or way back 275.33?

GPU: Inno3D GTX 580 1536MB OC
Monitor: EIZO Foris FS2333 [DVI-D]
CPU: Intel i7 4770K @ 4.5GHz [1.178v] | Corsair H90 custom P/P fans
Mainboard: Asus Z87-Deluxe [Bios 1802]
Ram:Crucial Balistix Elite 16GB CL10/1T @ 2400MHz [1.65v]
Sound: X-FI Titanium HD [Pcie SB1270]
HDD: Intel SSD 330 180Gb; Samsung F3 1Tb; Hitachi 500Gb
PSU: Chieftec NiTRO88+ 650w [52A]
OS: Windows 8.1.1 Pro WMC x64


Image

#8
Posted 04/29/2012 09:49 PM   
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