Alienware m14x (Black)- Dellâ„¢ Laptop, Intel Core i7 2630QM 2.0GHz, 6 GB DDR 1600 MHZ, 750GB 7,200RPM SATA-II HDD, NV GeForce GT555M 1.5GB VRAM, 14.0 HD (720p/1366x768)/WLED, Win 7 Home Prem 64
Custom PC (NZXT Phatom case)- i7 920 @ 4.3 GHZ, 6 GB Ram, 128 SSD + 2 Raptors 150s Raid 0 and 2 TB Seagate, 580 GTX SLI (21.5 Inch 1080p Monitor Samsung).
GameBlurb Community: http://steamcommunity.com/groups/GameBlurb
Thank you for contacting SEGA Support.
We are sorry to read that you are encountering this problem with Sonic Generations.
There have been reports of users encountering issues related to the Optimus technology, where games are not being sent the right information regarding the dedicated graphics card and so problems like those you are experiencing arise.
Unfortunately we are not able to provide you with additional assistance, as the Optimus Technology issue is a compatibility problem that is affecting a wide range of games at the moment and we cannot offer any more troubleshooting steps on our side, since the problem lies in the communication between the graphics card drivers and the applications.
However, please rest assured that both the developers and Nvidia are working in order to solve this issue as soon as possible. Please check the Nvidia website for alerts on new driver updates, as they are currently working on a solution in the form of a new driver release.
NVIDIA Techical Support
GT540M, i5 2.4ghz 4 cores, 6gb RAM, Win8 x64
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