NVIDIA Drivers Hang Outlook
Scenario: Away from computer for a while, so screen saver activates. After 15 minutes the Monitor sleeps and turns off. Come back and enter password. Outlook hung; not responding. Analyze Wait Chain: OUTLOOK:EXE (PID:74304) Thread 61080 |-- OULOOK.EXE (PID: 74303) Thread [b]63184[/b] OK, lets hook a debugger and have a closer look! Find thread: 0:000> ? 0n63184 Evaluate expression: 63184 = 00000000`0000[b]f6d0[/b] Find locks: 0:000> !locks CritSec OUTLOOK!HrSetOutlookSpecialFolderEntryID+9e8f40 at 00007ff7bfd8a330 WaiterWoken No LockCount 0 RecursionCount 1 OwningThread 13e74 EntryCount 0 ContentionCount 76 *** Locked CritSec +977c7880 at 00000260977c7880 WaiterWoken No LockCount 1 RecursionCount 1 OwningThread [b]f6d0[/b] EntryCount 0 ContentionCount 10 *** Locked Scanned 144 critical sections List all the threads: 0:000> ~ . 0 Id: 12240.13e74 Suspend: 1 Teb: 00000065`918be000 Unfrozen 1 Id: 12240.1b344 Suspend: 1 Teb: 00000065`918c8000 Unfrozen 2 Id: 12240.ee98 Suspend: 1 Teb: 00000065`918ca000 Unfrozen 3 Id: 12240.214d8 Suspend: 1 Teb: 00000065`918d0000 Unfrozen 4 Id: 12240.242fc Suspend: 1 Teb: 00000065`918da000 Unfrozen 5 Id: 12240.e3b8 Suspend: 1 Teb: 00000065`918dc000 Unfrozen 6 Id: 12240.36a8 Suspend: 1 Teb: 00000065`918de000 Unfrozen 7 Id: 12240.1e644 Suspend: 1 Teb: 00000065`918e0000 Unfrozen 8 Id: 12240.130b4 Suspend: 1 Teb: 00000065`918ea000 Unfrozen 9 Id: 12240.2b10 Suspend: 1 Teb: 00000065`918fa000 Unfrozen 10 Id: 12240.1413c Suspend: 1 Teb: 00000065`91912000 Unfrozen 11 Id: 12240.16a74 Suspend: 1 Teb: 00000065`91916000 Unfrozen 12 Id: 12240.16478 Suspend: 1 Teb: 00000065`91918000 Unfrozen 13 Id: 12240.2d57c Suspend: 1 Teb: 00000065`9191a000 Unfrozen 14 Id: 12240.1d50c Suspend: 1 Teb: 00000065`9191c000 Unfrozen 15 Id: 12240.ec90 Suspend: 1 Teb: 00000065`9191e000 Unfrozen 16 Id: 12240.18408 Suspend: 1 Teb: 00000065`91922000 Unfrozen 17 Id: 12240.19b04 Suspend: 1 Teb: 00000065`91924000 Unfrozen 18 Id: 12240.6700 Suspend: 1 Teb: 00000065`91944000 Unfrozen 19 Id: 12240.12694 Suspend: 1 Teb: 00000065`9194a000 Unfrozen 20 Id: 12240.11d68 Suspend: 1 Teb: 00000065`91958000 Unfrozen 21 Id: 12240.2caa8 Suspend: 1 Teb: 00000065`91964000 Unfrozen 22 Id: 12240.23670 Suspend: 1 Teb: 00000065`91968000 Unfrozen 23 Id: 12240.6888 Suspend: 1 Teb: 00000065`91974000 Unfrozen 24 Id: 12240.2123c Suspend: 1 Teb: 00000065`919c6000 Unfrozen 25 Id: 12240.ac10 Suspend: 1 Teb: 00000065`9184c000 Unfrozen 26 Id: 12240.25e04 Suspend: 1 Teb: 00000065`9184e000 Unfrozen 27 Id: 12240.66a0 Suspend: 1 Teb: 00000065`91850000 Unfrozen 28 Id: 12240.19f38 Suspend: 1 Teb: 00000065`91910000 Unfrozen 29 Id: 12240.bb44 Suspend: 1 Teb: 00000065`9194e000 Unfrozen 30 Id: 12240.b010 Suspend: 1 Teb: 00000065`918cc000 Unfrozen 31 Id: 12240.24a30 Suspend: 1 Teb: 00000065`918ce000 Unfrozen 32 Id: 12240.[b]f6d0[/b] Suspend: 1 Teb: 00000065`91932000 Unfrozen 33 Id: 12240.11558 Suspend: 1 Teb: 00000065`91934000 Unfrozen 34 Id: 12240.18158 Suspend: 1 Teb: 00000065`91936000 Unfrozen 35 Id: 12240.24c0 Suspend: 1 Teb: 00000065`9193a000 Unfrozen 36 Id: 12240.1f3b0 Suspend: 1 Teb: 00000065`9193c000 Unfrozen 37 Id: 12240.a988 Suspend: 1 Teb: 00000065`9193e000 Unfrozen 38 Id: 12240.8fa4 Suspend: 1 Teb: 00000065`91940000 Unfrozen 39 Id: 12240.2a17c Suspend: 1 Teb: 00000065`91942000 Unfrozen 40 Id: 12240.220f8 Suspend: 1 Teb: 00000065`91946000 Unfrozen 41 Id: 12240.2e1cc Suspend: 1 Teb: 00000065`91948000 Unfrozen 42 Id: 12240.db94 Suspend: 1 Teb: 00000065`9194c000 Unfrozen 43 Id: 12240.2ea40 Suspend: 1 Teb: 00000065`91950000 Unfrozen 44 Id: 12240.18ac0 Suspend: 1 Teb: 00000065`91952000 Unfrozen 45 Id: 12240.15ef0 Suspend: 1 Teb: 00000065`91954000 Unfrozen 46 Id: 12240.11f64 Suspend: 1 Teb: 00000065`91956000 Unfrozen 47 Id: 12240.11388 Suspend: 1 Teb: 00000065`9195a000 Unfrozen 48 Id: 12240.2aa4 Suspend: 1 Teb: 00000065`9195c000 Unfrozen 49 Id: 12240.15a04 Suspend: 1 Teb: 00000065`9195e000 Unfrozen 50 Id: 12240.34e0 Suspend: 1 Teb: 00000065`91960000 Unfrozen 51 Id: 12240.1a0c8 Suspend: 1 Teb: 00000065`9196e000 Unfrozen 52 Id: 12240.198b4 Suspend: 1 Teb: 00000065`9198c000 Unfrozen 53 Id: 12240.1a8cc Suspend: 1 Teb: 00000065`919ee000 Unfrozen 54 Id: 12240.1b6d8 Suspend: 1 Teb: 00000065`918ae000 Unfrozen 55 Id: 12240.9de0 Suspend: 1 Teb: 00000065`918ba000 Unfrozen 56 Id: 12240.27470 Suspend: 1 Teb: 00000065`918c6000 Unfrozen 57 Id: 12240.dd94 Suspend: 1 Teb: 00000065`91920000 Unfrozen 58 Id: 12240.131fc Suspend: 1 Teb: 00000065`91926000 Unfrozen 59 Id: 12240.9bb4 Suspend: 1 Teb: 00000065`91928000 Unfrozen 60 Id: 12240.1e868 Suspend: 1 Teb: 00000065`9192a000 Unfrozen # 61 Id: 12240.2d00 Suspend: 1 Teb: 00000065`9192c000 Unfrozen Thread 32 is it! Let's switch to it and get the stack: 0:000> ~32s ntdll!NtWaitForMultipleObjects+0x14: 00007ffe`eae75ef4 c3 ret 0:032> kv Child-SP RetAddr : Args to Child : Call Site 00000065`f512f228 00007ffe`e7a3dd20 : ffffffff`ffffffff ffffffff`ffffffff 00000000`00000000 00000260`922c1a00 : ntdll!NtWaitForMultipleObjects+0x14 00000065`f512f230 00007ffe`dc7c8930 : 00000000`00000001 00000065`00000001 00000000`00000000 00000000`00000001 : KERNELBASE!WaitForMultipleObjectsEx+0xf0 00000065`f512f530 00007ffe`dc7b8078 : 00000260`8bdd2e58 00000000`00000012 00000000`00000012 00000260`953b3700 : nvwgf2umx_cfg!NVAPI_Thunk+0x28d50 00000065`f512fa20 00007ffe`dc7b45d4 : 00000260`[b]977c7880 [/b]00000260`8bdd2d20 00000260`00000012 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0x18498 00000065`f512fac0 00007ffe`dc0de6de : 00000260`9825a140 00000000`00000000 00000000`00000002 00000260`97cf7a01 : nvwgf2umx_cfg!NVAPI_Thunk+0x149f4 00000065`f512fb40 00007ffe`dbf28c93 : 00000000`00000000 00000000`00000000 00000065`922ff180 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1c956e 00000065`f512fc10 00007ffe`dc0f9a7d : 00000000`00000000 00007ffe`dbf28b90 00000065`922ff178 00000260`91f0d080 : nvwgf2umx_cfg!OpenAdapter12+0x13b23 00000065`f512fc70 00007ffe`dc0eb820 : 00007ffe`dc0f99e0 00000260`91f0d080 00000260`926bdb20 00000260`91f0c368 : nvwgf2umx_cfg!OpenAdapter12+0x1e490d 00000065`f512fcc0 00007ffe`dc0f34ec : 00000260`91f0c368 00000260`91f0d080 00000260`926bdac8 00007ffe`dc068790 : nvwgf2umx_cfg!OpenAdapter12+0x1d66b0 00000065`f512fcf0 00007ffe`dc0f3376 : 00000000`00000000 00000260`926bdb40 00000260`91f0c368 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1de37c 00000065`f512fd30 00007ffe`dc0eb53d : 00007ffe`dc0eb530 00000000`00000000 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1de206 00000065`f512fd80 00007ffe`dc86fbfa : 00000000`00000000 00000000`00000000 00007ffe`e7242b30 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1d63cd 00000065`f512fdb0 00007ffe`dcf56f4d : 00000260`91f0c888 00000260`aade33b0 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0xd001a 00000065`f512fde0 00007ffe`e8af2774 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0x7b736d 00000065`f512fe10 00007ffe`eae40d51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14 00000065`f512fe40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21 BINGO! There is our CritSec [b]977c7880 [/b]as reported in !locks Details of this library: 0:032> lmvm nvwgf2umx_cfg start end module name 00007ffe`dbf00000 00007ffe`dd935000 nvwgf2umx_cfg (export symbols) C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll Loaded symbol image file: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll Image path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll Image name: nvwgf2umx_cfg.dll Timestamp: Wed Jul 19 00:01:12 2017 (596E8528) CheckSum: 019F098E ImageSize: 01A35000 File version: 22.21.13.8494 Product version: 22.21.13.8494 File flags: 8 (Mask 3F) Private File OS: 40004 NT Win32 File type: 3.4 Driver File date: 00000000.00000000 Translations: 0409.04e4 CompanyName: NVIDIA Corporation ProductName: NVIDIA D3D10 drivers InternalName: nvwgf2um OriginalFilename: nvwgf2um.dll ProductVersion: 22.21.13.8494 FileVersion: 22.21.13.8494 FileDescription: NVIDIA D3D10 Driver, Version 384.94 LegalCopyright: (C) 2017 NVIDIA Corporation. All rights reserved.
Scenario:
Away from computer for a while, so screen saver activates.
After 15 minutes the Monitor sleeps and turns off.
Come back and enter password.
Outlook hung; not responding.

Analyze Wait Chain:
OUTLOOK:EXE (PID:74304) Thread 61080
|-- OULOOK.EXE (PID: 74303) Thread 63184

OK, lets hook a debugger and have a closer look!

Find thread:
0:000> ? 0n63184
Evaluate expression: 63184 = 00000000`0000f6d0

Find locks:
0:000> !locks

CritSec OUTLOOK!HrSetOutlookSpecialFolderEntryID+9e8f40 at 00007ff7bfd8a330
WaiterWoken No
LockCount 0
RecursionCount 1
OwningThread 13e74
EntryCount 0
ContentionCount 76
*** Locked

CritSec +977c7880 at 00000260977c7880
WaiterWoken No
LockCount 1
RecursionCount 1
OwningThread f6d0
EntryCount 0
ContentionCount 10
*** Locked

Scanned 144 critical sections

List all the threads:
0:000> ~
. 0 Id: 12240.13e74 Suspend: 1 Teb: 00000065`918be000 Unfrozen
1 Id: 12240.1b344 Suspend: 1 Teb: 00000065`918c8000 Unfrozen
2 Id: 12240.ee98 Suspend: 1 Teb: 00000065`918ca000 Unfrozen
3 Id: 12240.214d8 Suspend: 1 Teb: 00000065`918d0000 Unfrozen
4 Id: 12240.242fc Suspend: 1 Teb: 00000065`918da000 Unfrozen
5 Id: 12240.e3b8 Suspend: 1 Teb: 00000065`918dc000 Unfrozen
6 Id: 12240.36a8 Suspend: 1 Teb: 00000065`918de000 Unfrozen
7 Id: 12240.1e644 Suspend: 1 Teb: 00000065`918e0000 Unfrozen
8 Id: 12240.130b4 Suspend: 1 Teb: 00000065`918ea000 Unfrozen
9 Id: 12240.2b10 Suspend: 1 Teb: 00000065`918fa000 Unfrozen
10 Id: 12240.1413c Suspend: 1 Teb: 00000065`91912000 Unfrozen
11 Id: 12240.16a74 Suspend: 1 Teb: 00000065`91916000 Unfrozen
12 Id: 12240.16478 Suspend: 1 Teb: 00000065`91918000 Unfrozen
13 Id: 12240.2d57c Suspend: 1 Teb: 00000065`9191a000 Unfrozen
14 Id: 12240.1d50c Suspend: 1 Teb: 00000065`9191c000 Unfrozen
15 Id: 12240.ec90 Suspend: 1 Teb: 00000065`9191e000 Unfrozen
16 Id: 12240.18408 Suspend: 1 Teb: 00000065`91922000 Unfrozen
17 Id: 12240.19b04 Suspend: 1 Teb: 00000065`91924000 Unfrozen
18 Id: 12240.6700 Suspend: 1 Teb: 00000065`91944000 Unfrozen
19 Id: 12240.12694 Suspend: 1 Teb: 00000065`9194a000 Unfrozen
20 Id: 12240.11d68 Suspend: 1 Teb: 00000065`91958000 Unfrozen
21 Id: 12240.2caa8 Suspend: 1 Teb: 00000065`91964000 Unfrozen
22 Id: 12240.23670 Suspend: 1 Teb: 00000065`91968000 Unfrozen
23 Id: 12240.6888 Suspend: 1 Teb: 00000065`91974000 Unfrozen
24 Id: 12240.2123c Suspend: 1 Teb: 00000065`919c6000 Unfrozen
25 Id: 12240.ac10 Suspend: 1 Teb: 00000065`9184c000 Unfrozen
26 Id: 12240.25e04 Suspend: 1 Teb: 00000065`9184e000 Unfrozen
27 Id: 12240.66a0 Suspend: 1 Teb: 00000065`91850000 Unfrozen
28 Id: 12240.19f38 Suspend: 1 Teb: 00000065`91910000 Unfrozen
29 Id: 12240.bb44 Suspend: 1 Teb: 00000065`9194e000 Unfrozen
30 Id: 12240.b010 Suspend: 1 Teb: 00000065`918cc000 Unfrozen
31 Id: 12240.24a30 Suspend: 1 Teb: 00000065`918ce000 Unfrozen
32 Id: 12240.f6d0 Suspend: 1 Teb: 00000065`91932000 Unfrozen
33 Id: 12240.11558 Suspend: 1 Teb: 00000065`91934000 Unfrozen
34 Id: 12240.18158 Suspend: 1 Teb: 00000065`91936000 Unfrozen
35 Id: 12240.24c0 Suspend: 1 Teb: 00000065`9193a000 Unfrozen
36 Id: 12240.1f3b0 Suspend: 1 Teb: 00000065`9193c000 Unfrozen
37 Id: 12240.a988 Suspend: 1 Teb: 00000065`9193e000 Unfrozen
38 Id: 12240.8fa4 Suspend: 1 Teb: 00000065`91940000 Unfrozen
39 Id: 12240.2a17c Suspend: 1 Teb: 00000065`91942000 Unfrozen
40 Id: 12240.220f8 Suspend: 1 Teb: 00000065`91946000 Unfrozen
41 Id: 12240.2e1cc Suspend: 1 Teb: 00000065`91948000 Unfrozen
42 Id: 12240.db94 Suspend: 1 Teb: 00000065`9194c000 Unfrozen
43 Id: 12240.2ea40 Suspend: 1 Teb: 00000065`91950000 Unfrozen
44 Id: 12240.18ac0 Suspend: 1 Teb: 00000065`91952000 Unfrozen
45 Id: 12240.15ef0 Suspend: 1 Teb: 00000065`91954000 Unfrozen
46 Id: 12240.11f64 Suspend: 1 Teb: 00000065`91956000 Unfrozen
47 Id: 12240.11388 Suspend: 1 Teb: 00000065`9195a000 Unfrozen
48 Id: 12240.2aa4 Suspend: 1 Teb: 00000065`9195c000 Unfrozen
49 Id: 12240.15a04 Suspend: 1 Teb: 00000065`9195e000 Unfrozen
50 Id: 12240.34e0 Suspend: 1 Teb: 00000065`91960000 Unfrozen
51 Id: 12240.1a0c8 Suspend: 1 Teb: 00000065`9196e000 Unfrozen
52 Id: 12240.198b4 Suspend: 1 Teb: 00000065`9198c000 Unfrozen
53 Id: 12240.1a8cc Suspend: 1 Teb: 00000065`919ee000 Unfrozen
54 Id: 12240.1b6d8 Suspend: 1 Teb: 00000065`918ae000 Unfrozen
55 Id: 12240.9de0 Suspend: 1 Teb: 00000065`918ba000 Unfrozen
56 Id: 12240.27470 Suspend: 1 Teb: 00000065`918c6000 Unfrozen
57 Id: 12240.dd94 Suspend: 1 Teb: 00000065`91920000 Unfrozen
58 Id: 12240.131fc Suspend: 1 Teb: 00000065`91926000 Unfrozen
59 Id: 12240.9bb4 Suspend: 1 Teb: 00000065`91928000 Unfrozen
60 Id: 12240.1e868 Suspend: 1 Teb: 00000065`9192a000 Unfrozen
# 61 Id: 12240.2d00 Suspend: 1 Teb: 00000065`9192c000 Unfrozen

Thread 32 is it! Let's switch to it and get the stack:
0:000> ~32s
ntdll!NtWaitForMultipleObjects+0x14:
00007ffe`eae75ef4 c3 ret
0:032> kv
Child-SP RetAddr : Args to Child : Call Site
00000065`f512f228 00007ffe`e7a3dd20 : ffffffff`ffffffff ffffffff`ffffffff 00000000`00000000 00000260`922c1a00 : ntdll!NtWaitForMultipleObjects+0x14
00000065`f512f230 00007ffe`dc7c8930 : 00000000`00000001 00000065`00000001 00000000`00000000 00000000`00000001 : KERNELBASE!WaitForMultipleObjectsEx+0xf0
00000065`f512f530 00007ffe`dc7b8078 : 00000260`8bdd2e58 00000000`00000012 00000000`00000012 00000260`953b3700 : nvwgf2umx_cfg!NVAPI_Thunk+0x28d50
00000065`f512fa20 00007ffe`dc7b45d4 : 00000260`977c7880 00000260`8bdd2d20 00000260`00000012 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0x18498
00000065`f512fac0 00007ffe`dc0de6de : 00000260`9825a140 00000000`00000000 00000000`00000002 00000260`97cf7a01 : nvwgf2umx_cfg!NVAPI_Thunk+0x149f4
00000065`f512fb40 00007ffe`dbf28c93 : 00000000`00000000 00000000`00000000 00000065`922ff180 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1c956e
00000065`f512fc10 00007ffe`dc0f9a7d : 00000000`00000000 00007ffe`dbf28b90 00000065`922ff178 00000260`91f0d080 : nvwgf2umx_cfg!OpenAdapter12+0x13b23
00000065`f512fc70 00007ffe`dc0eb820 : 00007ffe`dc0f99e0 00000260`91f0d080 00000260`926bdb20 00000260`91f0c368 : nvwgf2umx_cfg!OpenAdapter12+0x1e490d
00000065`f512fcc0 00007ffe`dc0f34ec : 00000260`91f0c368 00000260`91f0d080 00000260`926bdac8 00007ffe`dc068790 : nvwgf2umx_cfg!OpenAdapter12+0x1d66b0
00000065`f512fcf0 00007ffe`dc0f3376 : 00000000`00000000 00000260`926bdb40 00000260`91f0c368 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1de37c
00000065`f512fd30 00007ffe`dc0eb53d : 00007ffe`dc0eb530 00000000`00000000 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1de206
00000065`f512fd80 00007ffe`dc86fbfa : 00000000`00000000 00000000`00000000 00007ffe`e7242b30 00000000`00000000 : nvwgf2umx_cfg!OpenAdapter12+0x1d63cd
00000065`f512fdb0 00007ffe`dcf56f4d : 00000260`91f0c888 00000260`aade33b0 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0xd001a
00000065`f512fde0 00007ffe`e8af2774 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nvwgf2umx_cfg!NVAPI_Thunk+0x7b736d
00000065`f512fe10 00007ffe`eae40d51 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x14
00000065`f512fe40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21

BINGO! There is our CritSec 977c7880 as reported in !locks

Details of this library:
0:032> lmvm nvwgf2umx_cfg
start end module name
00007ffe`dbf00000 00007ffe`dd935000 nvwgf2umx_cfg (export symbols) C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll
Loaded symbol image file: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll
Image path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_24ddebfb518b5a55\nvwgf2umx_cfg.dll
Image name: nvwgf2umx_cfg.dll
Timestamp: Wed Jul 19 00:01:12 2017 (596E8528)
CheckSum: 019F098E
ImageSize: 01A35000
File version: 22.21.13.8494
Product version: 22.21.13.8494
File flags: 8 (Mask 3F) Private
File OS: 40004 NT Win32
File type: 3.4 Driver
File date: 00000000.00000000
Translations: 0409.04e4
CompanyName: NVIDIA Corporation
ProductName: NVIDIA D3D10 drivers
InternalName: nvwgf2um
OriginalFilename: nvwgf2um.dll
ProductVersion: 22.21.13.8494
FileVersion: 22.21.13.8494
FileDescription: NVIDIA D3D10 Driver, Version 384.94
LegalCopyright: (C) 2017 NVIDIA Corporation. All rights reserved.

#1
Posted 08/01/2017 07:38 PM   
and nothing nvidia can fix based on the information you've provided, even with all that work you did digging into it send them dmp files to dig into.
and nothing nvidia can fix based on the information you've provided, even with all that work you did digging into it

send them dmp files to dig into.



In Memory of Chris "ChrisRay" Arthington, 1982-2010

Specs:
CPU:Intel Xeon x5690 @ 4.2Ghz, Mainboard:Asus Rampage III Extreme, Memory:48GB Corsair Vengeance LP 1600
Video:EVGA Geforce GTX 1080 Founders Edition, NVidia Geforce GTX 1060 Founders Edition
Monitor:ROG PG279Q, BenQ BL2211, Sound:Creative XFI Titanium Fatal1ty Pro
SDD:Crucial MX300 275, Crucial MX300 525, Crucial MX200 250
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Phantom 820, PSU:Seasonic X-850, OS:Windows 7 SP1
Cooler: ThermalRight Silver Arrow IB-E Extreme

WIP:
CPU:Intel Xeon x5660, Mainboard:Asus Rampage II Gene, Memory:16GB Corsair Vengeance 1600 LP
Video:EVGA Geforce GTX 680+ 4GB, Palit Geforce GTX 550ti
Monitor:Pending, Sound:Pending
SDD:Pending
HDD:Pending
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1
Cooler: ThermalRight True Spirit 120M

#2
Posted 08/02/2017 04:18 AM   
Why do you say that, Sora? Should I debug the CritSec deeper?
Why do you say that, Sora? Should I debug the CritSec deeper?

#3
Posted 08/02/2017 08:28 PM   
Have you ever seen a app hang get fixed based on a single git bug? the engineers need the dmp file so they can load it with their driver symbols (which are not publicly available). btw, are you on 64bit outlook or 32? haven't seen this personally on the 32bit edition, but i've seen a history of 64bit dx10/dx11 misbehavior in the driver.
Have you ever seen a app hang get fixed based on a single git bug?

the engineers need the dmp file so they can load it with their driver symbols (which are not publicly available).

btw, are you on 64bit outlook or 32?
haven't seen this personally on the 32bit edition,
but i've seen a history of 64bit dx10/dx11 misbehavior in the driver.



In Memory of Chris "ChrisRay" Arthington, 1982-2010

Specs:
CPU:Intel Xeon x5690 @ 4.2Ghz, Mainboard:Asus Rampage III Extreme, Memory:48GB Corsair Vengeance LP 1600
Video:EVGA Geforce GTX 1080 Founders Edition, NVidia Geforce GTX 1060 Founders Edition
Monitor:ROG PG279Q, BenQ BL2211, Sound:Creative XFI Titanium Fatal1ty Pro
SDD:Crucial MX300 275, Crucial MX300 525, Crucial MX200 250
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Phantom 820, PSU:Seasonic X-850, OS:Windows 7 SP1
Cooler: ThermalRight Silver Arrow IB-E Extreme

WIP:
CPU:Intel Xeon x5660, Mainboard:Asus Rampage II Gene, Memory:16GB Corsair Vengeance 1600 LP
Video:EVGA Geforce GTX 680+ 4GB, Palit Geforce GTX 550ti
Monitor:Pending, Sound:Pending
SDD:Pending
HDD:Pending
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1
Cooler: ThermalRight True Spirit 120M

#4
Posted 08/03/2017 04:03 AM   
64bit 64GB RAM Intel E5-2620 v4 I can't always repro this issue, but it seems to be related to low memory scenarios. Since this is outlook.exe, there is no way I can submit a memory dump. Where are the retail symbols?! Does NVIDIA have a symbol server?
64bit
64GB RAM
Intel E5-2620 v4

I can't always repro this issue, but it seems to be related to low memory scenarios.
Since this is outlook.exe, there is no way I can submit a memory dump. Where are the retail symbols?! Does NVIDIA have a symbol server?

#5
Posted 08/06/2017 01:07 AM   
[quote]Where are the retail symbols?![/quote] There are none [quote]Does NVIDIA have a symbol server?[/quote] one their engineers use internally.
Where are the retail symbols?!

There are none


Does NVIDIA have a symbol server?

one their engineers use internally.



In Memory of Chris "ChrisRay" Arthington, 1982-2010

Specs:
CPU:Intel Xeon x5690 @ 4.2Ghz, Mainboard:Asus Rampage III Extreme, Memory:48GB Corsair Vengeance LP 1600
Video:EVGA Geforce GTX 1080 Founders Edition, NVidia Geforce GTX 1060 Founders Edition
Monitor:ROG PG279Q, BenQ BL2211, Sound:Creative XFI Titanium Fatal1ty Pro
SDD:Crucial MX300 275, Crucial MX300 525, Crucial MX200 250
HDD:500GB Spinpoint F3, 1TB WD Black, 2TB WD Red, 1TB WD Black
Case:NZXT Phantom 820, PSU:Seasonic X-850, OS:Windows 7 SP1
Cooler: ThermalRight Silver Arrow IB-E Extreme

WIP:
CPU:Intel Xeon x5660, Mainboard:Asus Rampage II Gene, Memory:16GB Corsair Vengeance 1600 LP
Video:EVGA Geforce GTX 680+ 4GB, Palit Geforce GTX 550ti
Monitor:Pending, Sound:Pending
SDD:Pending
HDD:Pending
Case:NZXT Guardian 921RB, PSU:Corsair 620HX, OS:Windows 7 SP1
Cooler: ThermalRight True Spirit 120M

#6
Posted 08/06/2017 06:19 AM   
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