Acer Aspire Vx 15 bsod
Hey guys. i got a brand new laptop, but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error.. i have tryed to update bios but nothing help´d
Hey guys. i got a brand new laptop, but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error..

i have tryed to update bios but nothing help´d

#1
Posted 03/30/2017 09:41 PM   
[quote] but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error.. [/quote] Yes.... The manufacturer drivers should be the only drivers used while running a mobile platform (ie: laptop) as most of these are "custom" written for your exact model# unit. Also; be sure you are using an operating system which is "certified" for use on your model# laptop. If you upgraded to Win10 and your laptop came with Windows 7 there is a high chance that the OS is not supported. See: [url]https://www.acer.com/ac/en/US/content/support[/url] [quote]You have a laptop; you should not attempt to "update" the driver [u]or OS[/u] unless it is specifically listed on the [u]manufacturer's website[/u] under your [u]exact model#[/u]. If not, then issues such as yours (or much worse) will arise. This is because the OEM manufacturer is the manufacturer of the graphics device (card); not Nvidia, which only produces the physical "chip" to these manufacturers. Vram, PCB, VRM, trace, and cooling are all designed by the OEM manufacturer; thus is considered as "proprietary" hardware. In which; has it's own thermal and power limits that can be effected with use of 3rd party (vanilla) drivers and can damage or lower the performance of the hardware. [quote]Run [url=http://www.guru3d.com/files-details/display-driver-uninstaller-download.html]DDU[/url] to uninstall the "updated" Vanilla driver pack and install the driver via the [u]laptop manufacturer's website[/u] under your exact model#. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits. Do Not allow GFE or Windows to install your drivers for you. As stated within the Nvidia driver patch notes since R304: [quote] [color="orange"]"This is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, [u]please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website.[/u] NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver."[/color] [/quote] ***[b]<<<Most Important>>>[/b]*** [b]"IF" your laptop model does not list Windows 10 drivers/Bios available for your exact model# on [u]the "manufacturer's website"[/u] then revert back to the OEM OS!![/b] (Also stated within #8 of the [url=https://forums.geforce.com/default/topic/759841/professional-forum-etiquette-lt-please-read/]Forum Sticky[/url]) "If" you are using a certified OS for your laptop: -Download both the Nvidia driver "AND" the Intel driver found on [u]Manufacturer's site[/u] (not here, not via GFE) under your "specific" model# laptop and save them to desktop. -Download/install [url=http://www.wagnardmobile.com/DDU/]DDU[/url] -Disable Automatic updates (switch off your wifi) [u]if on Win10[/u] -Run DDU completely removing [u]BOTH[/u] the Intel and Nvidia drivers (in safe mode) -Reboot when asked -Keeping wifi disabled (again; [u]"IF"[/u] on Win10) install the Intel Driver pack [b][u](required)[/u][/b] as the Intel drivers must be fully functional [u]"prior"[/u] to installing the Nvidia graphics drivers. -Reboot when complete -Then install the Nvidia driver pack -Reboot -Re-enable WiFi / Disable Automatic updates and alerts from GFE ([u]only install drivers located on the manufacturer's website[/u]) [/quote] [/quote][/quote]
but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error..


Yes....

The manufacturer drivers should be the only drivers used while running a mobile platform (ie: laptop) as most of these are "custom" written for your exact model# unit.

Also; be sure you are using an operating system which is "certified" for use on your model# laptop. If you upgraded to Win10 and your laptop came with Windows 7 there is a high chance that the OS is not supported.

See: https://www.acer.com/ac/en/US/content/support

You have a laptop; you should not attempt to "update" the driver or OS unless it is specifically listed on the manufacturer's website under your exact model#. If not, then issues such as yours (or much worse) will arise.

This is because the OEM manufacturer is the manufacturer of the graphics device (card); not Nvidia, which only produces the physical "chip" to these manufacturers. Vram, PCB, VRM, trace, and cooling are all designed by the OEM manufacturer; thus is considered as "proprietary" hardware. In which; has it's own thermal and power limits that can be effected with use of 3rd party (vanilla) drivers and can damage or lower the performance of the hardware.

Run DDU to uninstall the "updated" Vanilla driver pack and install the driver via the laptop manufacturer's website under your exact model#. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits. Do Not allow GFE or Windows to install your drivers for you.

As stated within the Nvidia driver patch notes since R304:

"This is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver."




***<<<Most Important>>>***
"IF" your laptop model does not list Windows 10 drivers/Bios available for your exact model# on the "manufacturer's website" then revert back to the OEM OS!! (Also stated within #8 of the Forum Sticky)

"If" you are using a certified OS for your laptop:

-Download both the Nvidia driver "AND" the Intel driver found on Manufacturer's site (not here, not via GFE) under your "specific" model# laptop and save them to desktop.
-Download/install DDU
-Disable Automatic updates (switch off your wifi) if on Win10
-Run DDU completely removing BOTH the Intel and Nvidia drivers (in safe mode)
-Reboot when asked
-Keeping wifi disabled (again; "IF" on Win10) install the Intel Driver pack (required) as the Intel drivers must be fully functional "prior" to installing the Nvidia graphics drivers.
-Reboot when complete
-Then install the Nvidia driver pack
-Reboot
-Re-enable WiFi / Disable Automatic updates and alerts from GFE (only install drivers located on the manufacturer's website)

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#2
Posted 04/01/2017 08:31 PM   
I'm having the same problem as well. It's extremely frustrating.
I'm having the same problem as well. It's extremely frustrating.

#3
Posted 05/29/2017 04:15 PM   
[quote="MrInfinit3"][quote] but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error.. [/quote] Yes.... The manufacturer drivers should be the only drivers used while running a mobile platform (ie: laptop) as most of these are "custom" written for your exact model# unit. Also; be sure you are using an operating system which is "certified" for use on your model# laptop. If you upgraded to Win10 and your laptop came with Windows 7 there is a high chance that the OS is not supported. See: [url]https://www.acer.com/ac/en/US/content/support[/url] [quote]You have a laptop; you should not attempt to "update" the driver [u]or OS[/u] unless it is specifically listed on the [u]manufacturer's website[/u] under your [u]exact model#[/u]. If not, then issues such as yours (or much worse) will arise. This is because the OEM manufacturer is the manufacturer of the graphics device (card); not Nvidia, which only produces the physical "chip" to these manufacturers. Vram, PCB, VRM, trace, and cooling are all designed by the OEM manufacturer; thus is considered as "proprietary" hardware. In which; has it's own thermal and power limits that can be effected with use of 3rd party (vanilla) drivers and can damage or lower the performance of the hardware. [quote]Run [url=http://www.guru3d.com/files-details/display-driver-uninstaller-download.html]DDU[/url] to uninstall the "updated" Vanilla driver pack and install the driver via the [u]laptop manufacturer's website[/u] under your exact model#. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits. Do Not allow GFE or Windows to install your drivers for you. As stated within the Nvidia driver patch notes since R304: [quote] [color="orange"]"This is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, [u]please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website.[/u] NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver."[/color] [/quote] ***[b]<<<Most Important>>>[/b]*** [b]"IF" your laptop model does not list Windows 10 drivers/Bios available for your exact model# on [u]the "manufacturer's website"[/u] then revert back to the OEM OS!![/b] (Also stated within #8 of the [url=https://forums.geforce.com/default/topic/759841/professional-forum-etiquette-lt-please-read/]Forum Sticky[/url]) "If" you are using a certified OS for your laptop: -Download both the Nvidia driver "AND" the Intel driver found on [u]Manufacturer's site[/u] (not here, not via GFE) under your "specific" model# laptop and save them to desktop. -Download/install [url=http://www.wagnardmobile.com/DDU/]DDU[/url] -Disable Automatic updates (switch off your wifi) [u]if on Win10[/u] -Run DDU completely removing [u]BOTH[/u] the Intel and Nvidia drivers (in safe mode) -Reboot when asked -Keeping wifi disabled (again; [u]"IF"[/u] on Win10) install the Intel Driver pack [b][u](required)[/u][/b] as the Intel drivers must be fully functional [u]"prior"[/u] to installing the Nvidia graphics drivers. -Reboot when complete -Then install the Nvidia driver pack -Reboot -Re-enable WiFi / Disable Automatic updates and alerts from GFE ([u]only install drivers located on the manufacturer's website[/u]) [/quote] [/quote][/quote][/quote] If that's the case, then Acer is truly incompetent in optimizing their systems. They market the Acer VX15 as some sort of budget "gaming" laptop and yet how can they expect us to play more recent titles if we can't update drivers? Complete BS. I'm stuck with the Acer-provided driver which was released in 2016 ffs.
MrInfinit3 said:
but when i tryed to update the gtx 1050ti driver im getting (Driver power state failure) and (VIDEO_DXGKRNL_FATAL_ERROR) error..


Yes....

The manufacturer drivers should be the only drivers used while running a mobile platform (ie: laptop) as most of these are "custom" written for your exact model# unit.

Also; be sure you are using an operating system which is "certified" for use on your model# laptop. If you upgraded to Win10 and your laptop came with Windows 7 there is a high chance that the OS is not supported.

See: https://www.acer.com/ac/en/US/content/support

You have a laptop; you should not attempt to "update" the driver or OS unless it is specifically listed on the manufacturer's website under your exact model#. If not, then issues such as yours (or much worse) will arise.

This is because the OEM manufacturer is the manufacturer of the graphics device (card); not Nvidia, which only produces the physical "chip" to these manufacturers. Vram, PCB, VRM, trace, and cooling are all designed by the OEM manufacturer; thus is considered as "proprietary" hardware. In which; has it's own thermal and power limits that can be effected with use of 3rd party (vanilla) drivers and can damage or lower the performance of the hardware.

Run DDU to uninstall the "updated" Vanilla driver pack and install the driver via the laptop manufacturer's website under your exact model#. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits. Do Not allow GFE or Windows to install your drivers for you.

As stated within the Nvidia driver patch notes since R304:

"This is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver."




***<<<Most Important>>>***
"IF" your laptop model does not list Windows 10 drivers/Bios available for your exact model# on the "manufacturer's website" then revert back to the OEM OS!! (Also stated within #8 of the Forum Sticky)

"If" you are using a certified OS for your laptop:

-Download both the Nvidia driver "AND" the Intel driver found on Manufacturer's site (not here, not via GFE) under your "specific" model# laptop and save them to desktop.
-Download/install DDU
-Disable Automatic updates (switch off your wifi) if on Win10
-Run DDU completely removing BOTH the Intel and Nvidia drivers (in safe mode)
-Reboot when asked
-Keeping wifi disabled (again; "IF" on Win10) install the Intel Driver pack (required) as the Intel drivers must be fully functional "prior" to installing the Nvidia graphics drivers.
-Reboot when complete
-Then install the Nvidia driver pack
-Reboot
-Re-enable WiFi / Disable Automatic updates and alerts from GFE (only install drivers located on the manufacturer's website)



If that's the case, then Acer is truly incompetent in optimizing their systems. They market the Acer VX15 as some sort of budget "gaming" laptop and yet how can they expect us to play more recent titles if we can't update drivers? Complete BS. I'm stuck with the Acer-provided driver which was released in 2016 ffs.

#4
Posted 05/29/2017 06:27 PM   
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